Test Bank for Introduction to Hospitality Management, 5th Edition, John R. Walker
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Table of Contents
PART I: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
12. Meetings, Conventions, Expositions
13. Special Events
14. Leadership and Management
Part V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control
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